Seriously?! Whats up with the society? KFC is an international company and this is too much. No matter how wrong, HOW WRONG a customer is, the staff cannot lay a finger on the customer. NO MATTER WHAT.
As a matter fact, no one should lay a finger on anyone as fight is not a solution but its a problem.
The video that took a hit on Facebook two days ago has already hit the news:
The victim has just had a press conference, the video as below:
Just giving my thoughts here, Mr. Danny has all the right he has even if he scolded the staff with vulgar words because after all, it is just verbal argument and physical attack is too much. If the staff scolded him back or asked him to leave that's fine but not to beat him up.
I believe on EVERY voucher there is a term, "The management has the right to change or refuse refund" or however it goes; The management can just revoke the voucher from Mr. Danny and not refunding him if he caused chaos or unpleasing moments.
Who ever commented on the staff is babi, racist people and stuff; Let's just put that aside first, there's no need for any racism here. The issue is about the "customer" & "staff" not "Chinese" & "Malay".
What is your comment? Who do you think is right? Let's talk about it!